Company Overview

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Founded:
November 1, 2009
Founders:
Dan Lester, Joshua March
Employees:
32
Headquarters:
New York, NY
Funding:
$11.9M
Categories:
Customer Support Tools, Call Center Automation, Customer Service, Social Media Management, Twitter Applications, Facebook Applications, Social Media, Software
Description:
Conversocial is a cloud solution that helps businesses to efficiently and securely manage customer service on social media at a large scale.

Detailed Description

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Conversocial is a cloud solution that enables businesses to manage social media as a large-scale customer service channel.

Hundreds of major brands use Conversocial in the contact center to handle high-volume customer service through social media in the most efficient and secure way possible. They cut through the noise of social media to automatically identify and prioritize customer service issues, with natural language processing that adjusts to specific industry needs.

Current Team (5)

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Past Team (2)

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Funding Rounds (4) - $11.9M

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Board Members and Advisors (1)

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Investors (3)

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    DFJ Esprit

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Offices/Locations (2)

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  • London Office

    Epworth House

    25 City Road

    London Mills, EC1Y 1AA

    USA

  • New York Office

    1115 Broadway,

    11th Floor

    New York, NY 10010

    USA

Competitors (1)

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  • E6a80d1dade3e266bf06565801459972

    Context Optional

    Context Optional is a SaaS-based social marketing software provider that allows users to build...

Images (7)

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