Company Overview

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Founded:
2002
Founders:
Mark Whittle, Paul Logan, Aaron A. Thompson
Headquarters:
Reston, VA
Funding:
$46M
Categories:
Software

Contact Solutions is an IVR tech company that provides on-demand contact automation solutions and call center analytics.

Description

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Contact Solutions delivers on-demand contact automation solutions including IVR, email/text messaging and web transactions, and call center analytics.

The company's core business is to ensure its clients' self-service automation rates continue to increase well after the initial deployment. With its game-changing Continuous Improvement Practice and world-class IVR hosting facilities, Contact Solutions is incentivized to continually find new contact center savings for their clients. By continuously identifying, implementing, and monitoring inbound/outbound notification solutions, Contact Solutions consistently raises the bar on customer savings by reducing live-agent costs and stepping up the end-user experience.

Current Team (10)

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Board Members and Advisors (6)

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Funding Rounds (1) - $46M

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Investors (1)

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Offices/Locations (1)

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  • Office

    11911 Freedom Drive

    Suite 1100

    Reston, VA 20190

    USA