Contact Solutions delivers on-demand contact automation solutions including IVR, email/text messaging and web transactions, and call center analytics.
The company's core business is to ensure its clients' self-service automation rates continue to increase well after the initial deployment. With its game-changing Continuous Improvement Practice and world-class IVR hosting facilities, Contact Solutions is incentivized to continually find new contact center savings for their clients. By continuously identifying, implementing, and monitoring inbound/outbound notification solutions, Contact Solutions consistently raises the bar on customer savings by reducing live-agent costs and stepping up the end-user experience.
Current Team (10)Update
Past Team (4)Update
Board Members and Advisors (6)Update
North Bridge Growth Equity (NBGE) is a growth equity firm which invests in technology and...
11911 Freedom Drive
Reston, VA 20190
- 12/06/10 -techcrunch.com