Company Overview

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Founded:
2002
Headquarters:
Fort Myers, FL
Funding:
$42.1M
Categories:
Enterprise Software
Description:
CallMiner provides conversational analytics solutions for improving agent performance and quality management across all contact channels.

Detailed Description

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CallMiner is the leader in enterprise speech analytics.

CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. Founders Gallino, LaCoursiere and Brown incubated CallMiner in 2002. Since then they've established a global footprint and have offices throughout the U.S. and U.K.

CallMiner has been awarded several patents and registered trademarks, and are the recipient of many major awards, including product of the year. With over 10 years of industry leadership and over 2 billion hours of conversations analyzed, CallMiner serves some of the world’s largest call centers, delivering highly effective, usable, and scalable speech analytics solutions.

Current Team (5)

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Past Team (4)

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Funding Rounds (7) - $42.1M

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Board Members and Advisors (2)

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Investors (5)

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  • 60b9df0dfbf23ba87919531035bed478

    Inflexion Partners

    Inflexion is an early-stage venture capital fund, focused on backing passionate entrepreneurs and...
  • 607757447357744195aad6dd37fc5c57

    Sigma Partners

    Sigma Partners is a venture capital firm, founded in 1984, that has invested in over a hundred...
  • Dae65815de0b0574eb66f3353173b98f

    Intersouth Partners

    Intersouth Partners is one of the most active and experienced venture funds in the Southeast,...
  • 5c6af162409a2c632edaaf5baeb5daf4

    Florida Growth Fund

    The Florida Growth Fund was established in 2009 to enhance Florida’s capacity for development,...
  • Ce1e594e7b3e9c430035a017b0d8393b

    In-Q-Tel

    In-Q-Tel identifies and partners with companies developing cutting-edge technologies to help...

Offices/Locations (2)

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  • HQ

    12730 New Brittany Blvd.

    Suite 200

    Fort Myers, FL 33907

    USA

  • Corporate Office

    200 West Street

    Waltham, MA 02451

    USA

Images (1)

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  • A26ce07a71370b7b90a8b5361f92e64b