Company Overview

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Status:
Acquired by Tektronix Communications
Founded:
1999
Headquarters:
Dublin
Funding:
$16.20M
Categories:
Software

Arantech provides customer experience management (CEM) systems for communications service providers.

Description

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Founded in 1999, Arantech is the premier provider of Customer Experience Management (CEM) systems to communications service providers worldwide.

Arantech's CEM solution radically transforms not only the way that operators service their customers but also the way their internal organisations respond to customer needs. This has made Arantech CEM both a catalyst for cultural change and a transformational force for its customers in terms of revenue and operational practice issues, as well as network issues.

Arantech has defined CEM as the ability to proactively monitor and manage, in real time, the lifecycle experience of every customer that comes into contact with the business or infrastructure of a communications provider. Arantech CEM manages the experience of an entire brand offering, monitoring customers at every point where they touch the business. Arantech's CEM solutions deliver actionable business and... See More

Funding Rounds (2) - $16.20M

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Investors (5)

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Offices/Locations (1)

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  • HQ

    Arantech, Unit 6,

    Blackrock Business Park, Carysfort Avenue, Blackrock

    Dublin,

    IRL

Images (1)

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  • 5edff762919e22a67f5272cc0d9a7855