Their people are their greatest asset. They remain committed to bringing the brightest and most talented people on board and vow to their associates to provide a comfortable work environment coupled with incredible growth potential.
At the heart of their success is Capital One®’s culture. They provide their associates with a dynamic environment combined with two key values: Excellence and Do the Right Thing. They take pride in encouraging their associates to think independently in a collaborative setting and to present creative ideas to senior management. It’s this type of innovative thinking that is a major part of their corporate growth as well as the overall success of Capital One.
With quality associates and an environment dedicated to training and development, Capital One is better able to deliver exceptional service to those who allow their company to exist—their customers. Their top priority is their customers’ satisfaction. They provide their customers with efficient and knowledgeable call center associates 24 hours a day, seven days a week, and they work hard to ensure that their customers have a pleasant and rewarding experience with Capital One.