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General Information
CategoryConsumer Electronics/Devices
DescriptionAutomated Retail Shops


Corporate Headquarters
22 4th Street, Floor 16
San Francisco, CA, 94103


Chairman and Board Member
President & CEO & Board Director
President & CEO
SVP Engineering
SVP Corporate Development
SVP, Sales
Board of Director
Board of Director
Show All People


Vigix, 7/2013




In 2002, after several years of intensive research and development to create the perfect automated store, Gower Smith, a serial entrepreneur, founded ZoomSystems (New Zoom, Inc.). And, two years later, in 2004, ZoomSystems partnered with the world market leader in automated delivery hardware and invested heavily to develop the proprietary and patented software that operates each ZoomShop.

In October 2006, ZoomSystems entered into an agreement with Federated Department Stores to test more than 100 ZoomShopsâ„¢ within retail giant Macy’s. After the success of this test, Macy’s has used e-Spot ZoomShops to replace the Electronics department in all of their locations. Over 100 Best Buy Express ZoomShops have rolled out into airports and malls across the U.S. carrying products from Apple and many other popular electronics brands.

ZoomSystems has continued to partner with great brands to open approximately 1,000 ZoomShops across the U.S., Europe and Japan. ZoomShop product offerings include well-known brands such as Best Buy, Apple, Macy’s, Media Markt, Proactiv, Reebok and Body Shop.

Today, ZoomSystems is credited with creating and leading the “Automated Retail” category.

ZoomSystems corporate headquarters is located in San Francisco, CA. Investors include Goldman Sachs, Sierra Ventures, Starfish Ventures, NeoCarta Ventures and Motorola Ventures.

Recent Milestones



ZoomSystems screenshot
Above: The Body Shop ZoomShop
Uploaded: 9/22/10



ZoomShops are automated, self-service retails shops created by ZoomSystems.

ZoomShops combine the convenience of online shopping with the instant gratification of traditional retail stores.

A ZoomShop is easy-to-use, convenient and reliable!


  1. Retail Automation Startup Zoom Systems Acquires Vigix ( [edit]
  2. ZoomSystems announces $12 million financing to fuel automated retail transformation ( [edit]
  3. ZoomSystems announces $12 million financing to fuel automated retail expansion ( [edit]
  4. [edit]
  5. Zoom Systems Secures $20 Million In Financing ( [edit]
  6. Triangle Capital invests $8M in ZoomSystems ( [edit]
  7. Citation Needed [add]
    Citation Needed [add]
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Last Edited 9/21/13

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