|Description||customer engagement platform|
|Seed, 6/07 ||$742k|
|Angel, 8/10 ||$1M|
|Series A, 7/11 ||$900k|
Workface created customer-initiated engagement technology that helps companies market, sell and support their products and services on the internet. Combining profile technology with real-time, two-way communications like text/audio/video chat, Workface enables companies to engage with customers and prospects live.
|Launch Date||October 1, 2007|
Workface has created a solution that combines live agent profiles, customer-initiated engagement capabilities, real-time text/audio/video communications, profile distribution capacity, and real-time agent/customer interface that works across desktop, mobile and tablet.
Workface enables sales and service professionals to be “virtual present” during a prospective customer’s first online interaction with your company’s products and services; answering questions, building trust and starting relationships. Workface helps to increase web-based rates of interaction and engagement, improve conversion rates and time-to-sale, and win more business while retaining more customers.
Workface is sold under a software as a service (SaaS) model of $25/user per month.
intro to workface