|Description||Phone Support Simplified|
|Seed, 2/2014 |
Built on the latest VoIP technologies, Voz.io enables companies to deploy a robust phone-support solution with zero infrastructure aside from access to an internet enabled computer. Voz.io leverages HTML5 WebRTC technology to deliver peer-to-peer, encrypted, high definition audio/video from within the Web browser - eliminating the need for third-party application downloads or browser-plugins.
Companies can purchase multiple numbers from different countries and phone support agents can be located anywhere in the world, making it possible for companies to offer support globally and in various languages.
A built in CRM solution tracks and records all phone calls and voicemails as a “ticket”, allowing companies to keep a close eye on the types of customer calls and the quality of the team’s support.
Voz.io can be integrated with 3rd party CRM solutions such as Zendesk, Freshdesk, Base, Google, Magento, Salesforce, Shopify, Prestashop, and more.
Voz.io - Phone Support SimplifiedAdded: 2/7/14