|Description||Remote Face2Face Solutions|
Vizolution is the leading UK provider of innovative visual sales solutions. Vizolution enables businesses to better engage their customers remotely through instant, easy, screen sharing. Vizolution’s vScreen is a patented screen sharing technology which enables substantial improvements in sales productivity and customer satisfaction, whilst reducing compliance risk. It has been designed and developed specifically for the financial services market and so is tailored made to cater for compliance and FSA requirement.
Vizolution is all about speed and simplicity. It is just one click for the agent to initiate a vScreen session, , and just as easy for the customer to join the session, just one simple PIN and no download. There are no firewall or download challenges for the customer, vScreen doesn’t require any new IT or software to run as it works over the internet, it works for all customers on all operating systems, computers, browsers and mobile platforms, including iPads, smart phones etc. This ensures that the adviser can engage with their customer first time, every time - guaranteed. . In addition, it is a no touch installation for the presenter and comfortably sits on top of existing infrastructure without any IT involvement.
vScreen is the market leading visual solution for the UK financial services sector and is used by three of the top-five UK lenders and two of the top-five insurance companies. vScreen was proven to improve sales by over 20%, this was achieved through greater engagement of the customer by using visuals, including slides, calculators and illustrations. vScreen also improves customer satisfaction and achieves 94% positive survey feedback from customers and a major reduction in calls that fail compliance.
Businesses have also substituted electronic for paper fulfilment with resulting reductions in fulfilment costs and significantly faster completion times.