|Venture Round, 8/2012 |
Vital Insights, a Mississauga, Ontario, Canada-based provider of enterprise customer experience management (CEM) software solutions. Led by Jason Tryfon, President & CEO, Vital Insights designs, develops and distributes enterprise-class daily tracking and Customer Experience Management (CEM) solutions. Its product lineup is Foresight™, a platform that distributes, gathers, and manages customer feedback. The company’s newest product Foresight Mobile™ – a mobile application for CEM – gives users a tool to respond to time-sensitive issues, preventing possible customer defections directly from their wireless smartphones.