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General Information

Websitevirtuoz.com
Blogcommunity.nuance....
CategoryEnterprise
Phone+1 (415) 202-5675
Emailinfo@virtuoz.com
Employees
Founded2002
DescriptionVirtual chat agents

Offices

Emeryville, USA
6001 Shellmound Street | Suite 500
Emeryville, CA, 94608
USA
Paris, FRA
32 rue Mogador
Paris, F-75009, FRA

People

President and CEO
VP, Finance
Chief Marketing Officer
Head of Sales, France
Senior Vice President of Worldwide Sales
Senior Vice President of Global Services
Partner
Managing Partner
Show All People

Former People

Cofounder and VP Services
Cofounder and Chief Architect
Cofounder and VP Biz Dev
Show All Former People

Funding

TOTAL $20.4M
FUNDING TOTAL $20.4M
Series A, 10/05
Galileo Partners
$2M
Series B, 1/09
Galileo Partners
Inventures Group
Mohr Davidow Ventures
Mohr Davidow Ventures
$11.4M
Venture Round, 6/11
Mohr Davidow Ventures
Galileo Partners
$7M

Tags

VirtuOz

VirtuOz is the leader in Digital Customer Relationships, enabling large and mid-market enterprises to use Intelligent Virtual Agents to provide world-class online marketing, sales, and support channels, ensuring a high quality user experience while improving operational performance. Recognized by the American Business Awards, Best in Biz 2011, Network Products Guide 2012 and Tech Awards Circle, the company’s award winning intelligent virtual agents offer companies a new channel for online self-service that delivers the best possible customer experience at one-tenth the cost of traditional channels. VirtuOz solutions combine best-in-class virtual agent solutions with best practices across agent development, deployment, and optimization to deliver predictable and measurable results. Intelligent virtual agents are predicted to become the new standard for customer interaction in the next few years. VirtuOz leads the market for successful use of intelligent virtual agents, having processed over 166 million conversations on behalf of its customers in 2011 and with the largest number of live enterprise intelligent virtual agents for Global 2000 companies including PayPal, Michelin, SFR, H&R Block, and Symantec. More information about VirtuOz can be found at www.virtuoz.com.

Recent Milestones

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    VirtuOz — VirtuOz Reinforces its Position as the Leading Provider of Intelligent Virtual Agents with the Addition of Three Industry Awards (5/15/12)
    Posted 6/19/12 at 10:50am via virtuoz.com
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    VirtuOz — VirtuOz Intelligent Virtual Agents Named Finalist in the TiE50 2012 Awards Program (5/7/12)
    Posted 6/19/12 at 10:47am via virtuoz.com
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    VirtuOz — VirtuOz Takes Top Honors in Miss Client 2012 Contest (4/30/12)
    Posted 6/19/12 at 10:45am via virtuoz.com
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    VirtuOz — VirtuOz Intelligent Virtual Agents Named Finalist in the 2012 Hot Companies and Best Products Awards by Network Products Guide (4/6/12)
    Posted 6/19/12 at 10:44am via virtuoz.com
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    VirtuOz — VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro-Agents (3/20/12)
    Posted 6/19/12 at 10:43am via virtuoz.com
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    VirtuOz — VirtuOz Named to Lead411’s Hottest San Francisco Company List (2/21/12)
    Posted 6/19/12 at 10:43am via virtuoz.com
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    VirtuOz — European Travel Site Uses Intelligent Virtual Agent to Deliver Personalized Support through Facebook (2/15/12)
    Posted 6/19/12 at 10:38am via virtuoz.com
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    VirtuOz — Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function (1/19/12)
    Posted 6/19/12 at 10:37am via virtuoz.com
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    VirtuOz — VirtuOz Appoints Greg Carver Senior Vice President of Global Services (1/10/12)
    Posted 6/19/12 at 10:36am via virtuoz.com
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    VirtuOz — VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011 (1/5/12)
    Posted 6/19/12 at 10:35am via virtuoz.com
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    VirtuOz — VirtuOz Enables Creation of Digital Customer Relationships with Complete Suite of Marketing, Sales, & Support Virtual Agents (11/15/11)
    Posted 6/19/12 at 10:34am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Intelligent Virtual Agents Named 2011 Best in Biz Winner (11/14/11)
    Posted 6/19/12 at 10:33am via virtuoz.com
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    VirtuOz — Moxie Software and VirtuOz Partner to Deliver Next Generation Customer Experience Solution (11/10/11)
    Posted 6/19/12 at 10:32am via virtuoz.com
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    VirtuOz — VirtuOz Intelligent Virtual Agents Named Tech Awards Circle Winner (10/18/11)
    Posted 6/19/12 at 10:31am via virtuoz.com
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    VirtuOz — Leading Analyst Firm Identifies Virtual Assistants as One of the Seven Primary Building Blocks to Determine Web Customer Service (WCS) Magic Quadrant (10/6/11)
    Posted 6/19/12 at 10:27am via virtuoz.com
  • Check
    VirtuOz — Market Adoption of Virtual Agents Surges Upward (10/5/11)
    Posted 6/19/12 at 10:25am via virtuoz.com

Videos

Screenshots

VirtuOz screenshot
Above: VirtuOz Screenshot -- #1
Uploaded: 6/21/12

Traffic Analytics

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Virtuoz

Sources

  1. VirtuOz opens its capital to Galileo Partners to accelerate its development (virtuoz.com) [edit]
  2. VirtuOz Raises $11.4M For Eerily-Smart Customer Service Chat Bots (virtuoz.com) [edit]
  3. VirtuOz Raises $7M in funding (finsmes.com) [edit]
  4. LEAD411 LAUNCHES "HOTTEST COMPANIES IN SAN FRANCISCO" AWARDS (lead411.com) [edit]
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Last Edited 5/14/13

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