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Acquired byNuance Communications
Date1/2013

General Information

Offices

Emeryville, USA
6001 Shellmound Street | Suite 500
Emeryville, CA, 94608
USA
Paris, FRA
32 rue Mogador
Paris, F-75009, FRA

People

President and CEO
Chief Marketing Officer
Head of Sales, France
Senior Vice President of Worldwide Sales
Senior Vice President of Global Services
Partner
Managing Partner
Founding Partner

Funding

TOTAL $38.8M
FUNDING TOTAL $38.8M
Series A, 10/2005
Galileo Partners
$2M
Series B, 1/2009
Galileo Partners
Inventures Group
Mohr Davidow Ventures
$11.4M
Venture Round, 6/2011
Mohr Davidow Ventures
Galileo Partners
$7M
Private Equity, 4/2012
Mohr Davidow Ventures
$18.4M

Tags

VirtuOz

VirtuOz is the leader in Digital Customer Relationships, enabling large and mid-market enterprises to use Intelligent Virtual Agents to provide world-class online marketing, sales, and support channels, ensuring a high quality user experience while improving operational performance. Recognized by the American Business Awards, Best in Biz 2011, Network Products Guide 2012 and Tech Awards Circle, the company’s award winning intelligent virtual agents offer companies a new channel for online self-service that delivers the best possible customer experience at one-tenth the cost of traditional channels. VirtuOz solutions combine best-in-class virtual agent solutions with best practices across agent development, deployment, and optimization to deliver predictable and measurable results. Intelligent virtual agents are predicted to become the new standard for customer interaction in the next few years. VirtuOz leads the market for successful use of intelligent virtual agents, having processed over 166 million conversations on behalf of its customers in 2011 and with the largest number of live enterprise intelligent virtual agents for Global 2000 companies including PayPal, Michelin, SFR, H&R Block, and Symantec. More information about VirtuOz can be found at www.virtuoz.com.

Recent Milestones

  • Handshake
    VirtuOz was acquired by Nuance Communications. (1/10/13)
    Posted 12/4/13 at 3:45pm via techcrunch.com
  • Check
    VirtuOz — VirtuOz Reinforces its Position as the Leading Provider of Intelligent Virtual Agents with the Addition of Three Industry Awards (5/15/12)
    Posted 6/19/12 at 10:50am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Intelligent Virtual Agents Named Finalist in the TiE50 2012 Awards Program (5/7/12)
    Posted 6/19/12 at 10:47am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Takes Top Honors in Miss Client 2012 Contest (4/30/12)
    Posted 6/19/12 at 10:45am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Intelligent Virtual Agents Named Finalist in the 2012 Hot Companies and Best Products Awards by Network Products Guide (4/6/12)
    Posted 6/19/12 at 10:44am via virtuoz.com
  • Dollar
    VirtuOz received $18.4M in Private Equity funding. (4/1/12)
    Posted 11/1/13 at 1:05am
  • Check
    VirtuOz — VirtuOz Extends Accessibility of Intelligent Virtual Agent Technology with Launch of Micro-Agents (3/20/12)
    Posted 6/19/12 at 10:43am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Named to Lead411’s Hottest San Francisco Company List (2/21/12)
    Posted 6/19/12 at 10:43am via virtuoz.com
  • Check
    VirtuOz — European Travel Site Uses Intelligent Virtual Agent to Deliver Personalized Support through Facebook (2/15/12)
    Posted 6/19/12 at 10:38am via virtuoz.com
  • Check
    VirtuOz — Kaspersky Lab Extends its Intelligent Virtual Agent Lena from Customer Support to the Sales Function (1/19/12)
    Posted 6/19/12 at 10:37am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Appoints Greg Carver Senior Vice President of Global Services (1/10/12)
    Posted 6/19/12 at 10:36am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Virtual Agents Processed Record 166 Million Conversations in 2011 (1/5/12)
    Posted 6/19/12 at 10:35am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Enables Creation of Digital Customer Relationships with Complete Suite of Marketing, Sales, & Support Virtual Agents (11/15/11)
    Posted 6/19/12 at 10:34am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Intelligent Virtual Agents Named 2011 Best in Biz Winner (11/14/11)
    Posted 6/19/12 at 10:33am via virtuoz.com
  • Check
    VirtuOz — Moxie Software and VirtuOz Partner to Deliver Next Generation Customer Experience Solution (11/10/11)
    Posted 6/19/12 at 10:32am via virtuoz.com
  • Check
    VirtuOz — VirtuOz Intelligent Virtual Agents Named Tech Awards Circle Winner (10/18/11)
    Posted 6/19/12 at 10:31am via virtuoz.com

Videos

Screenshots

VirtuOz screenshot
Above: VirtuOz Screenshot -- #1
Uploaded: 6/21/12

Traffic Analytics

Quantcast

Livegraph

Compete

Virtuoz

Sources

  1. Confirmed: Nuance Has Bought Virtual Assistant Specialist VirtuOz To Ramp Up Its Enterprise Services (techcrunch.com) [edit]
  2. VirtuOz opens its capital to Galileo Partners to accelerate its development (virtuoz.com) [edit]
  3. VirtuOz Raises $11.4M For Eerily-Smart Customer Service Chat Bots (virtuoz.com) [edit]
  4. VirtuOz Raises $7M in funding (finsmes.com) [edit]
  5. VC Funding: Q2 2012 source [edit]
  6. LEAD411 LAUNCHES "HOTTEST COMPANIES IN SAN FRANCISCO" AWARDS (lead411.com) [edit]
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Last Edited 3/26/14

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