Vertical Solutions develops, implements, and supports best-in-class CXM (Customer Experience Management) Contact Center and Service Management solutions, including PowerHelp® and its new generation technology solutions, VContactCenter™, for internal, external, and hybrid contact centers, and VServiceManagement™, for customer support, field service, and mobile environments. It also develops, implements, and supports patient services technology solution VHealthTracker™. These application systems are built on a SOAcompliant, cloud-based technology platform and are delivered as a service or onpremise in a private or public cloud environment. VSI’s applications are flexible, integrate easily with legacy systems, and offer rapid deployment times, driving down TCO and delivering high ROI. VSI is headquartered in Cincinnati, OH, with offices and partners worldwide.