• Tech
• Gadgets
• Mobile
• Enterprise
• CrunchBase
• More
  • Beta Invites
  • Elevator Pitches
  • Gillmor Gang
  • Podcasts
  • TechCrunch50
  • TechCrunch UK
  • TechCrunch France
  • TechCrunch Japan

UserVoice

edit

UserVoice offers a hosted way to harness the innovation and ideas of customers and potential customers that replaces email.

San Francisco based UserVoice improves the signal-to-noise of user opinion by allowing the moderation of the ideas of one person against the opinions of the many. UserVoice allows users to voice opinions, suggestions, and complaints. The video above demonstrates how it works (it’s difficult to pigeon hole) but think focus groups for companies that can’t afford focus groups, with elements of a forum and even Digg style voting thrown in for good measure.

For companies, UserVoice offers an open and transparent process for customer feedback to any company. The system also allows site owners to ask the community more directed questions (e.g. by a poll) about how users like a new feature or what they think of a specific idea.

Milestones

edit

• 
  UserVoice received $800k in Series A funding. (5/19/09)
  Posted 5/18/09 at 11:02pm
• 
  UserVoice received in Seed funding. (2007)
  Posted 4/20/08 at 5:12pm
• 
  UserVoice added Marcus Nelson as Marketing / Biz Dev.
  Posted 4/20/08 at 5:12pm
• 
  UserVoice added Emily Nelson as Inside Sales / Operations.
  Posted 1/9/09 at 3:35pm
• 
  UserVoice added Scott Rutherford as CTO.
  Posted 1/9/09 at 3:35pm
• 
  UserVoice added Lance Ivy as Developer.
  Posted 4/20/08 at 5:12pm
• 
  UserVoice added Richard White as CEO.
  Posted 4/20/08 at 5:12pm
• 
  UserVoice added Thomas Knoll as CCO.
  Posted 5/2/09 at 10:12am
• 
  UserVoice added Joshua Rudd as Head of User Experience.
  Posted 7/20/09 at 11:18am

Videos

Screenshots

edit

Above: UserVoice Feedback Forum
Uploaded: 2/24/09

Traffic Analytics

Quantcast

Compete

Sources

1. Citation Needed [add]
2. UserVoice raises $800K for customer feedback systems (venturebeat.com) [edit]