| Website | tuvox.com |
| Category | Consulting |
| Employees | |
| Description | Customer retention consulting |
| Series D, 12/07 Glynn Capital Management Norwest Venture Partners Foundation Capital Granite Ventures Adobe Ventures | $20M |
Since 2000, TuVox has become synonymous with superior caller experience. TuVox customers achieve improved customer retention and increased revenue through innovative combinations of technology and live agent service. TuVox accomplishes this through a combination of speech application solutions and contact center solutions for both inbound and outbound calls.
The TuVox approach to business is to treat customers as business partners with shared objectives. TuVox believes deeply in win-win business models, where we jointly agree with customers on objectives, and create sustained programs to achieve those objectives on an ongoing basis. This can include application maintenance programs designed to keep applications current and appropriate to business objectives; and pricing programs designed to ensure that incentives are aligned with objectives.