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Acquired bywestinteractive
Date7/2010

General Information

Websitetuvox.com
CategoryConsulting
Phone408-625-1700
Employees
Founded2000
DescriptionCustomer retention consulting

Offices

HQ
19050 Pruneridge Avenue
Cupertino, CA, 95014
USA

People

Investor

Funding

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TuVox

TuVox, Inc. provides speech application solutions and contact center solutions for inbound and outbound calls. Its applications and solutions handle various call types, including natural language call routing, customer support triage and product support with knowledge voice, solutions that integrate with live agents, contact center solutions supporting multiple centers, and outbound notification solutions. The company offers on demand hosting services; managed services, such as turnkey application support, monitoring, grammar tuning, VUI tuning, content updates, project management, quality assurance, and live call transcription; and design center services. It also provides development and CTI integration, customer support and maintenance, and training services. In addition, the company offers TuVox On Premise, which provides ongoing turnkey application support; and TuVox On Demand Portal, which provides access to control applications and make applications changes. It serves telecommunications, financial services, healthcare, high technology, and retail industries, as well as enterprises in media and publishing, travel, and energy sectors.

TuVox, Inc. was founded in 2000 and is based in Cupertino, California.

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TuVox screenshot
Above: TuVox Screenshot -- #1
Uploaded: 2/15/10

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Compete

Tuvox

Sources

  1. West Interactive Acquires TuVox (westinteractive.com) [edit]
  2. TuVox raises $20M for speech recognition and phone menu software (venturebeat.com) [edit]
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