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General Information

Websitetranserainc.com
Blogblog.transerainc.com
Twitter@Transerainc
CategorySoftware
Phone408.338.0900
Employees
Founded2004
Descriptionon-demand contact center software

Offices

U.S.A
1195 W. Fremont Avenue, Suite 101
Sunnyvale, CA, 94087
USA
India
III Floor, PROMS, III Block, Site No:3/H
Koramangala, Industrial Area Layout, Egipura Ward No:68
Bangalore, 560034, IND

People

President , CEO & Founder
SVP Service Management, Chief Technical Officer
Vice President, Products and Solutions
Vice President, Engineering
Vice President, Marketing
Board Member
Board Member
Board Member
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Funding

Tags

Transera Communications

Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. Seratel® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.

Recent Milestones

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Traffic Analytics

Compete

Transerainc

Sources

  1. Transera Communications Secures $10 Million in Second Round of Venture Funding and Expands... (allbusiness.com) [edit]
  2. Transera raises $10M for outsourced call-center (venturebeat.com) [edit]
  3. Transera Raises $17 Million (pehub.com) [edit]
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Last Edited 11/28/13

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