Transera Communications

edit

Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. Seratel® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.

Milestones

edit

• 
  Transera Communications received $17M in Series D funding. (3/12/09)
  Posted 3/13/09 at 9:51am
• 
  Transera Communications received $10M in Unattributed funding. (3/5/07)
  Posted 1/2/09 at 10:02am
• 
  Transera Communications added Jim Swartz as General Partner.
  Posted 1/2/09 at 10:02am
• 
  Transera Communications added Prem Uppaluru as President & Chief Executive Officer.
  Posted 1/2/09 at 10:02am
• 
  Transera Communications added Ronald Weissman as Partner.
  Posted 1/2/09 at 10:02am
• 
  Transera Communications added Sanjay Subhedar as Managing Partner.
  Posted 1/2/09 at 10:02am

Videos

Screenshots

edit

Traffic Analytics

Compete

Sources

1. Transera Raises $17 Million (pehub.com) [edit]
2. Transera raises $10M for outsourced call-center (venturebeat.com) [edit]