Transera Communications

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Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. Seratel® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.

Milestones

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• Received $17M in Series D funding. (3/12/09)
  Posted 3/13/09 at 9:51am
• Jim Swartz, General Partner added.
  Posted 1/2/09 at 10:02am
• Ronald Weissman, Partner added.
  Posted 1/2/09 at 10:02am
• Prem Uppaluru, President & Chief Executive Officer added.
  Posted 1/2/09 at 10:02am
• Sanjay Subhedar, Managing Partner added.
  Posted 1/2/09 at 10:02am
• Received $10M in Unattributed funding.
  Posted 1/2/09 at 10:02am

Videos

Screenshots

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Sources

1. Transera Raises $17 Million (pehub.com) [edit]
2. Transera raises $10M for outsourced call-center (venturebeat.com) [edit]