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Transera Communications

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Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. Seratel® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.

Milestones

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• 
  Transera Communications added Andre M. Boisvert as Board of Directors.
  Posted 11/29/11 at 7:46pm
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  Transera Communications added Sanjay Subhedar as Managing Partner.
  Posted 1/2/09 at 10:02am
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  Transera Communications added Ronald Weissman as Partner.
  Posted 1/2/09 at 10:02am
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  Transera Communications added Jim Swartz as General Partner.
  Posted 1/2/09 at 10:02am
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  Transera Communications added Prem Uppaluru as President & Chief Executive Officer.
  Posted 1/2/09 at 10:02am
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  Transera Communications received $10M in Series B funding. (8/17/05)
  Posted 10/7/10 at 6:58am via allbusiness.com
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  Transera Communications received $10M in Series C funding. (11/1/06)
  Posted 4/12/10 at 8:03pm
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  Transera Communications received $17M in Series D funding. (3/12/09)
  Posted 3/13/09 at 9:51am via pehub.com
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  Transera Communications received $10M in Unattributed funding. (3/5/07)
  Posted 1/2/09 at 10:02am via venturebeat.com

Videos

Screenshots

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Traffic Analytics

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Sources

1. Transera Communications Secures $10 Million in Second Round of Venture Funding and Expands... (allbusiness.com) [edit]
2. Cap Funding Report [edit]
3. Transera raises $10M for outsourced call-center (venturebeat.com) [edit]
4. Transera Raises $17 Million (pehub.com) [edit]