|Description||on-demand contact center software|
|Series B, 8/2005 |
|Series C, 11/2006 |
|Series D, 3/2009 |
Lighthouse Capital Partners
Transera provides enterprise-class on-demand contact center software for improved customer care and the lowest cost of ownership. SeratelÂ® software is delivered as a service (SaaS), enabling virtual contact center operations with more visibility and control. Route, monitor, record and manage customer interactions in a distributed environment with agents working in-house, at home, in branches or offshore. Deliver screen pops to any agent, anywhere. Integrate easily with IVR, CRM, WFM applications and the telephony and transport of your choice.