| Acquired by | NICE Systems |
| Price | $80M |
| Date | 9/11 |
| Terms | Cash |
| Website | www2.fizzback.com |
| Phone | 0845-067-1000 |
| Employees | |
| Founded | 2004 |
| TOTAL | $5M |
| FUNDING TOTAL | $5M |
| Venture Round, 3/07 Advent Venture Partners | $5M |
The Fizzback Group are innovators in customer engagement. Founded in 2004, the award winning Fizzback solution helps companies to listen, respond and act in real-time to their customers’ comments. Feedback captured at the point of experience is analysed automatically using a unique artificial intelligence engine, driving relevant responses, prompting company action and providing powerful insight into the voice of a previously silent majority. Fizzback enables businesses to derive true economic benefits by increasing customer lifetime value and positive word-of-mouth.
