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Acquired byNICE Systems
Price$80M
Date9/2011
TermsCash

General Information

Websitefizzback.com
CategoryeCommerce
Phone0845-067-1000
Employees150
Founded1/2005
DescriptionLeader in realtime customer feeedback

Offices

London, GBR
Strand Bridge House
138-142 The Strand
London, WC2R 1HH, GBR

People

Founder/CEO

Funding

TOTAL $5M
FUNDING TOTAL $5M
Venture Round, 3/2007
Advent Venture Partners
$5M

Tags

The Fizzback Group

The Fizzback Group are innovators in customer engagement. Founded in 2004, the award winning Fizzback solution helps companies to listen, respond and act in real-time to their customers’ comments. Feedback captured at the point of experience is analysed automatically using a unique artificial intelligence engine, driving relevant responses, prompting company action and providing powerful insight into the voice of a previously silent majority. Fizzback enables businesses to derive true economic benefits by increasing customer lifetime value and positive word-of-mouth.

Recent Milestones

Videos

Screenshots

The Fizzback Group screenshot
Above: The Fizzback Group
Uploaded: 2/27/10

Sources

  1. NICE Systems acquires Fizzback for approximately $80 million (eu.techcrunch.com) [edit]
  2. Fizzback bags $5m from Advent Venture Partners (econsultancy.com) [edit]
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Last Edited 5/24/13

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