|Acquired by||Urban Airship|
|Description||Customer Service Wiki|
|Seed, 6/2010 |
|Private Equity, 1/2012 |
|Series A, 2/2012 |
Tello is committed to helping companies improve customer service by providing real-time insight into the customer experience.
With Tello™ mobile and social applications in hand, people everywhere can express their satisfaction with recent experiences and purchases. Tello then aggregates these sentiments and provides additional analysis. Using Tello, businesses of all sizes can continuously improve service by engaging customers in conversation, resolving issues, and monitoring employee ratings, comments, and analytics.
Tello was founded in 2010 in Palo Alto, California by experienced entrepreneur Joe Beninato.
Tello is backed by a world-class group of early-stage investors, including Jon Callaghan of True Ventures, Ron Conway of SV Angel, Mark Goines, Dave McClure of 500 Startups, Eric Paley of Founder Collective, Shervin Pishevar of SGN, Naval Ravikant of Venture Hacks, Chris Sacca of Lowercase Capital, Aydin Senkut of Felicis Ventures, and Russ Siegelman.