| Website | TeamSupport.com |
| Blog | teamsupport.com/blog |
| Category | Enterprise |
| Phone | 800-596-2820 |
| Employees | 10 |
| Founded | 2008 |
| Description | Collaborative Customer Support Software |
TeamSupport.com is an On Demand Customer Service & Help Desk application that takes an innovative approach to solving your customer support needs. Our web based (SaaS) application focuses on collaboration which allows your entire team to work together to manage your customers’ issues and exceed their expectations.
The basics of a customer support or internal IT Help Desk system hasn’t changed much since the initial idea was created. A ticket is created, worked on by one person, and eventually closed. It has been a very individualistic approach to taking care of issues, and most systems today work this way.
TeamSupport.com is different - We provide the tools for your entire team to work together!
| Website | teamsupport.com |
| Blog | teamsupport.com/blog |
TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as institutions providing internal support. In short, we help companies excel at managing their customer support communications through the channel most comfortable to them - telephone, web, e-mail or chat - all from the cloud.
TeamSupport also helps companies break down departmental silos. Customer Support, Product Development, Product Management and various IT teams can easily share data across the enterprise. This keeps everyone in the loop - including the customer base - and dramatically increases customer satisfaction.
