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General Information

Websitesynthesio.com
Blogsynthesio.com/blog
Twitter@Synthesio
CategorySoftware
Phone+1 (347) 842-0359
Email
Employees50
Founded6/06
DescriptionSocial Media Monitoring and Social CRM

Offices

Headquarters
8 rue Lemercier
Paris, 75017, FRA
UK Office
Club Quarters, 8 Northumberland Avenue
London, WC2N 5BY , GBR
US Office
130 7th Avenue, Suite 242
New York, NY, 10011
USA

People

founder
founder
US director
UK director

Funding

Total$2.18M
Seed, 6/06
ESSEC
$60k
Seed, 12/08
LIOR INVESTISSEMENTS
$120k
Series A, 9/11
$2M

Competitors

Tags

Synthesio

Synthesio is an international web monitoring and analysis company that provides online reputation dashboards along with custom metrics and influencers mapping to agencies, marketing and communications departments. They have offices in Paris, London, and New York. They won the 2010 and the 2011 Forrester Groundswell Awards for their works with Orange Telecom and Accor in the B2C International Listening category.

Synthesio also recently introduced an engagement platform, Unity, that allows clients to respond directly to blogs, forums, and Facebook. The data that is fed into the platform comes directly from Synthesio monitoring and has already been filtered according to a web monitoring project’s specifications.

Synthesio relies on its own state-of-the-art technologies to offer real-time international coverage of both mainstream and social media, with over 3 million posts indexed daily.

Synthesio monitors :

  • Mainstream media : online press, press agencies, specialized sites, companies and institutions sites, etc.

  • Social media : blogs, forums, video sharing sites, consumers opinions, Twitter, Facebook, etc.

Human review can be performed either self-served or by Synthesio’s team of analysts working in 30 languages, including Russian and Chinese.

Clients come to Synthesio for :

  • Online reputation monitoring
  • Crisis monitoring
  • Consumer insights and Customer research
  • Influencer identification and Engagement platforms
  • Online campaign management
  • Competitive and business intelligence
  • a Do-it-yourself monitoring tool for preferred partners

Synthesio focuses on innovation and quality of deliverables, with a special touch on user-friendly web interfaces and customized options.

Reference clients include Microsoft, Johnson & Johnson, Accor Hotels, LVMH, Adidas, Chanel, Eli Lilly, Henkel, L’Oréal, Nike, Nissan, Orangina, Sanofi and many others.

Milestones

Videos

Screenshots

Synthesio screenshot
Above: Personalized dashboard
Uploaded: 11/28/08
Synthesio screenshot Synthesio screenshot Synthesio screenshot
Synthesio screenshot

Products

Monitoring Dashboard

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Unity, engagement console

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Traffic Analytics

Compete

Synthesio

Sources

  1. Financial Times (ft.com) [edit]
  2. Citation Needed [add]
  3. Synthesio (synthesio.com) [edit]
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Last Edited 1/3/12

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