Back to Mobile View
Subscribe to the CrunchBase Daily for the latest on Fundings, Acquisitions, and Startup Events

General Information

Websitestellaservice.com
Bloghappycustomer.ste...
Twitter@StellaService
CategorySoftware
Phone212-366-1483
Emailcontact@stellaser...
Employees
Founded2009
DescriptionCustomer Service Ratings for Ecommerce

Offices

StellaService HQ
75 Broad Street
Suite 2900
New York, NY, 10004
USA

People

Co-Founder, CEO
Co-Founder, Executive Vice President, Sales
VP, Operations
Vice President, Business Development
Board of Directors
Board Member
Advisor
Director, Sales & Marketing
Director, Product Management

Funding

TOTAL $23.9M
FUNDING TOTAL $23.9M
Venture Round, 1/2010
$200k
Seed, 12/2010
$1.75M
Series A, 3/2011
Battery Ventures
DFJ Gotham Ventures
RRE Ventures
Consigliere Brand Capital, LLC
Doug Lebda
Mark Wachen
$2M
Series A, 11/2011
Battery Ventures
DFJ Gotham Ventures
RRE Ventures
Forerunner Ventures
$5M
Series B, 2/2013
Norwest Venture Partners
DFJ Gotham Ventures
RRE Ventures
$15M

Tags

StellaService

StellaService measures, benchmarks, and evaluates online customer service. StellaService evaluates and rates businesses based on the overall quality of the online customer experience.

Recent Milestones

Videos

Screenshots

StellaService screenshot
Above: StellaService Screenshot -- #1
Uploaded: 5/3/13
StellaService screenshot
Above: StellaService Seals
Uploaded: 9/17/13

Sources

  1. SEC D (sec.gov) [edit]
  2. SEC (sec.gov) [edit]
  3. STELLAService Raises $2M, Tests Online Customer Services So You Don’t Have To (techcrunch.com) [edit]
  4. STELLAService Raises $5 Million To Tell You Which Online Retailers Have The Best Customer Service (techcrunch.com) [edit]
  5. With $15M From Norwest, Battery, DFJ & More, StellaService Is On A Mission To Build The Nielsen For eCustomer Service (techcrunch.com) [edit]
Edit This Page
Last Edited 2/16/14

Revision History RSS Picture

Sharing

Share this page on Twitter or Facebook:
Or copy this code to embed a widget: customize »

TechCrunch Posts TechCrunch Logo Small Picture

Techmeme Posts Techmeme Logo Small Picture

External Links

CrunchBase API

Sponsors



Become a Sponsor
Terms of Service | Privacy Policy | Licensing Policy