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General Information

Websitestellaservice.com
Blogblog.stellaservic...
Twitter@STELLAService
CategoryeCommerce
Phone2123661483
Email
Employees
Founded2009
DescriptionOnline Customer Service

Offices

New York, USA
27 West 20th Street
Suite 400
New York, NY, 10011
USA

People

Co-Founder / CEO
VP Operations
Co-Founder, Executive Vice President, Sales
Investor
Director - Sales & Marketing

Funding

TOTAL $7.2M
VENTURE FUNDING TOTAL $7.2M
Venture Round, 1/10
$200k
Venture Round, 3/11
Battery Ventures
DFJ Gotham Ventures
RRE Ventures
Consigliere Brand Capital, LLC
Doug Lebda
Mark Wachen
$2M
Series A, 11/11
Battery Ventures
DFJ Gotham Ventures
RRE Ventures
Forerunner Ventures
$5M

Tags

STELLAService

STELLAService measures, benchmarks, and evaluates online customer service. STELLAService evaluates and rates businesses based on the overall quality of the online customer experience.

Milestones

Videos

Screenshots

STELLAService screenshot
Above: STELLAService Screenshot -- #1
Uploaded: 2/1/10

Sources

  1. SEC D (sec.gov) [edit]
  2. STELLAService Raises $2M, Tests Online Customer Services So You Don’t Have To (techcrunch.com) [edit]
  3. STELLAService Raises $5 Million To Tell You Which Online Retailers Have The Best Customer Service (techcrunch.com) [edit]
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Last Edited 5/1/12

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