SpringCM

edit

SpringCM develops enterprise class content management software delivered as an on demand service with fully integrated capture, document management, workflow and business process automation technologies.

With on-demand delivery, SpringCM can have you up-and-running in less than a day. For businesses of all sizes, SpringCM helps accelerate revenue, decrease costs and avoid penalties by automating document processes.

SpringCM offers an array of solutions with all the functionality and capabilities you need, including:

Document Capture: SpringCM’s platform allows capturing paper and electronic documents from inside and outside the company via your method of choice, including e-mail, fax, scanning devices and manual upload. You can maintain your documents’ attributes with our bulk migration features. All content undergoes optical character recognition (OCR), enabling full-text search.

Document Management: Comprehensive version control ensures that everyone sees the correct content and eliminates endless e-mails threads with multiple attachments. Documents can be organized and secured in traditional folder hierarchies with comprehensive audit trails and indexed with collaborative tags and/or metadata. Full-text and Cross-System search enable rapid access to content and easy-to-create eForms serve as the missing link between paperbound and paperless. Request for Electronic Signature eliminates the traditional wait between a document’s shipment and approval.

Document workflow and Collaboration: For ad-hoc processes, Document Rules and basic Routing and Approval workflows help you set up simple processes and sequential workflows in minutes. Advanced Workflow streamlines even the most complex business processes with full business process management and can extract necessary information from eForms and place it into customized documents. And full integration with salesforce.com enables you to get the most out of your CRM implementation. In addition to workflows, SpringCM allows you to view and mark up almost any document without downloading it. Advanced View and Mark-Up facilitates collaboration on CADs and other proprietary drawing formats. With Integrated E-mail Collaboration, you can include non-SpringCM users in the collaboration process and rest assured that SpringCM will automatically integrate their e-mail attachments into your repository.

Delivery: Getting documents into the hands of team members, partners and customers has never been easier than with SpringCM. To save space on your mail server, send links to documents in SpringCM rather sending e-mails riddled with attachments. Any document can be sent via e-mail, fax or even bound, printed and mailed based upon your requirements. Request for Electronic Signature eliminates the traditional wait between a document’s shipment and approval. You can even mix and match delivery methods so each party receives the content in the most practical manner for their business needs. Documents intended for broad delivery can be posted to public folders that anyone with an Internet connection can access and download.

Records Management: Complying with industry and government regulations doesn’t require multiple document management systems and endless customization. With SpringCM Records Management, you can easily establish record classes that determine how long records are stored – from days to eternity – and which personnel are authorized to declare and manage records. You can also place legal holds on documents entangled in litigation, ensuring they remain untouched.

Reporting: Getting the data you need to improve your business processes involves just a few drop-down menus with SpringCM Reporting. See all your users’ document activity by just setting a date range. To accommodate your specific business needs, create Custom Reports without any programming that can include your company’s branding and look and feel. For reports that interact with Web services and Advanced Workflow, our Client Services organization can write Advanced Reports.

Security, Reliability and Availability: SpringCM’s comprehensive security capabilities allow you to set access privileges at the document, folder or individual level, ensuring that only authorized team members have access to sensitive content. With daily tape backups to multiple forms of data encryption, to SAS 70 Type II certification, SpringCM offers equally reliable – and in many cases, better – security than on-premises document management and workflow software packages (and at a much lower cost).

Administration: SpringCM can be thoroughly customized without programming, and the solution can adapt to your changing business requirements. Role-Based User Settings display different buttons and menu items depending upon the user’s job function, making end-user training a matter of minutes or hours rather than days or weeks. A complete Web services layer enables integration between SpringCM and many installed and on-demand systems.