|Description||Reputation Management System|
|Seed, 6/2012 |
Plug & Play Ventures
Sonda41 is the social media analytics application that turns customer feedbacks into corrective actions to improve business performance. Interacting with a unifying SaaS dashboard, commercial exercises like hotels or restaurants benefit from manipulation of data spread all over social media platforms. Collected data are first filtered and classified, allowing owners to focus on the right reviews. Then the information is analyzed in order to forecast trends and suggest corrective actions.