|Description||Customer Feedback Community Forums|
SiteRemark is a contextualized communication tool that easily integrates into any website allowing the gap between customers and companies to grow smaller and smaller.
It simplifies customer service and support to a centralized system allowing customers to see progress of their questions, comments, and ideas while promoting a sense of community around the company. Customers are able to answer each others questions as well as receive â€˜official responsesâ€™ from company employees. The company can take this feedback apply it directly to product development and improvement.
SiteRemark promotes transparent communication and company authenticity without removing company control.