|Description||Personalized mobile shopping service|
|Angel, 5/2011 |
Draper Fisher Jurvetson (DFJ)
Triangle Peak Partners
Signature is the app premier retail brands choose to help their customers receive VIP treatment. Using the latest mobile technology, Signature has created a next-generation retail service with the goal of increasing in-store engagement and conversion, while delighting shoppers.
The Signature mobile app is the ultimate personal shopping assistant, delivering to customers’ mobile devices a curated shopping experience, with up-to-date product information, and enhanced customer service experience. For retailers, Signature enables sales associates to build deeper relationships with customers by giving them a simple, intuitive app to access customer information and product catalogs at their fingertips.
The Signature experience includes: notifications via mobile phone around shopping events and information such as updates on preferred items and brands, or when new arrivals hit the floor; an in-store greeting with a summary of what’s new, the latest fashions on the floor, and any relevant sales or events; real-time visibility into when preferred sales associates are in-store, along with the ability to make appointments and leave messages for associates; and personal, one-on-one service…sales associates will tailor the shopping experience to shoppers’ preferences, favorites, and sizes.
Based in San Francisco, Signature was founded in 2010 and is backed by a prominent group of venture capital and angel investors.