|Description||Employee Scheduling Software|
|Seed, 4/08 ||$10k|
Scintella Solutions provides web-based software that aids in the optimization of labor resources in environments with variable staffing requirements. We have used our call center scheduling expertise to build employee scheduling software for restaurants, retail, call centers, and non-profit organizations. Scheduling employees in these environments is a tedious and inefficient process. Our scheduling solutions deliver superior results with greatly improved turnaround times, a significant return on investment, higher employee satisfaction, and increased employee retention.
|Launch Date||June 1, 2009|
|Tags||online-employee-scheduling-software, staff-scheduling-software, restaurant-scheduling|
ShiftMatch has been specifically designed to deal with three issues that affect the schedule assignment process: disruption for employees, fairness of how shifts get assigned to whom, and increased workloads for the Resource Management group. There are various ways of managing a shift bid, all of which are impacted by these issues in differing degrees. Because of these negatives, many contact centers don’t do shift bids as often as they may want to. ShiftMatch has solved these problems using best practice process design and the technology to enable that process. More…