|Description||Workflow Analysis and Procedures|
Saluti Cahn (http://saluticahn.com) provides workflows and procedures for hundreds of complex projects in areas such as Systems Conversions, Operations Consolidations, Operational Efficiencies, and Operational Controls.
Analysis and Procedures Saluti Cahn uses detailed procedural-level workflows as analysis tools. After an operational procedure has been dissected and analyzed, industry-standard â€œBest Practicesâ€ content, efficiencies, and controls are implemented. Then, Saluti Cahn can produce hyperlinked Word document procedures as an end product. These updated, documented procedures are then used for staff re-training and reference.
Advantages of Using Saluti Cahn Saluti Cahn strategically limits the number of projects accepted, enabling the principals, Dr. Dean Saluti and Marjorie Cahn, to be at the Client sites working with their staff at all times. Dr. Saluti personally conducts procedural-level workflow analysis. Marjorie Cahn personally reviews, tests, and edits completed Word document procedures. This ensures superior-quality output. Also, FTE cost savings realized from Saluti Cahn efficiencies provides immediate ROI. Saluti Cahnâ€™s reasonable billing for an entire project is, in most cases, completely paid from ROI realized within the first month of project assignment.
Examples of Retirement Operational Efficiencies Projects:
2008 to 2009: Vanguard Retirement Services (www.RetirementPlans.Vanguard.com) â€“ After only five months, Saluti Cahn identified significant operational efficiencies, resulting in 90 potential FTE cost savings â€“ approximately $4.5M. Dissected and documented all assigned critical Recordkeeping Operations procedures in order to implement controls and Industry Standard Best Practices. Reference: Kristina Harris (610-669-8188)
2007 to 2008: Pentegra Retirement Services (www.Pentegra.com) â€“ Dissected and documented all assigned critical Recordkeeping procedures (over 100), implementing controls and Industry Standard Best Practices. Significant FTE cost savings were also realized through efficiencies identified. Reference: Gwen Burroughs (914-821-9430)
2006 to 2007: Lincoln Financial (http://www.lfg.com/LincolnPageServer?LFGPage=/lfg/lfgclient/act/ret/index.html)
â€“ In the first three weeks of assignment, Saluti Cahn identified 9+ FTE cost savings in the Fort Wayne, IN New Business, Participant Call Center, and Transaction Research units. All Saluti Cahn efficiencies, controls, and Industry Standard Best Practices recommendations were implemented by Lincoln. The Fort Wayne, IN New Business Unit realized a 50% reduction in Plan conversion time.
Reference: James Racine (260-455-4944)
2005 to 2006: MFS (www.MFS.com)
â€“ Saluti Cahn reduced the time required for new Plan conversion by more than 50% and created efficiencies, controls, and Industry Standard Best Practices for the New Business unit. Technical, single subject matter expert (SME) procedures, such as Customized Pricing and Plan Document Creation were dissected and documented. FTE cost savings enabled MFS to allow attrition to reduce headcount.
Reference: Catherine Manganese (617-954-6812)
2005 to 2006: Wachovia, Retirement Fees Unit (www.wachovia.com) â€“ Dissected and documented over 70 Fees procedures in order to implement controls and Industry Standard Best Practices. Significant efficiencies were realized. Reference: Angie McDaniel (704-590-8771)
2003 to 2005: FASCore Retirement Services (www.FAScore.com) â€“ Dissected and documented several hundred procedures, implementing efficiencies, controls, and Industry Standard Best Practices. Developed the data element Field Design for an Upfront Web Application to be used by both the Plan and FASCore for new Plan setup data entry. This Project also reduced the data entry Fields by identifying irrelevant Fields, duplicate data elements, and those Fields that should be hardcoded. Reference: John Fellin (303-737-1229)
2002 to 2004: BISYS Retirement Services (http://www.bisysretirement.com) â€“ Dissected and documented all assigned critical Recordkeeping Operations procedures in order to implement efficiencies, FTE cost savings, controls, and Industry Standard Best Practices. Significant FTE cost savings were realized. Reference: Shannon Kelly (215-648-4811)
1999 to 2001: Charles Schwab Retirement Services (www.SchwabPlan.com)
â€“ Dissected and documented all assigned critical procedures in order to implement efficiencies and controls for both the Call Center and Operations. Responsible for the development and implementation of Schwabâ€™s Self-Directed Account processing (PCRA), integrating Recordkeeping (Akron, OH), Trading (Phoenix, AZ), and Trust (San Francisco, CA).
Reference: Dean Kohmann (330-908-4167)
Saluti Cahn Contact
Saluti Cahn contact: Marjorie Cahn, Principal, at (617)285-6564 (cell).