| Website | safeharbor.com |
| @SafeharborKS | |
| Phone | 1-253-345-3711 |
| Employees | |
| Founded | 1998 |
| Description | information technology |
| TOTAL | $5M |
| VENTURE FUNDING TOTAL | $5M |
| Venture Round, 1/05 OVP Venture Partners Wheatley Partners Covestco | $5M |
SafeHarbor Technology Corporation provides Web customer support solutions to businesses. It offers SmartSupport, a solution to maintaining internal hardware, software, and knowledge management expertise; SmartChat, a hosted application that provides real-time customer-to-agent interaction; SmartEmail, a customer support e-mail management service; SmartCall, which offers customer service via the telephone; and SmartSurvey that helps to make better-informed site and knowledge base development decisions. The company also provides site usability assessment services; and content assessment services, such as content usability, content analysis, workflow analysis, taxonomy recommendation, gap analysis, style guidelines, content templates, and duplicate analysis services. SafeHarbor Technology Corporation was founded in 1998 and is headquartered in Elma, Washington.
