|Description||Product Management Software Solutions|
|Series A, 11/05 |
|Series B, 8/08 ||$7M|
Founded in 2000, Ryma is a leader in product management solutions – developing and selling processes, expertise and tools that enable our customers to develop better products. Our award-winning software solution FeaturePlan™ simplifies the implementation of any product management process and is used by industry-leading companies, such as: ADP, BMC Software, Camstar, EMC, GE Healthcare, NetApp, Sage and Trend Micro. Ryma is based in Montreal, Canada with a Center of Excellence in Austin, Texas. For more information, visit www.rymatech.com.
|Tags||product-management-software, product-management-solution, ryma, featureplan|
FeaturePlan is a central knowledge base and decision making tool that stores all your product information, from new customer ideas and customer enhancement requests, to market and technical requirements. It allows you to identify market problems and define the features and roadmaps to best respond to your customers needs through the products you develop.
An agile, enterprise-class solution, FeaturePlan enables collaboration across all of your company’s product groups, including marketing and sales, engineering, professional services, support, and product management.
With FeaturePlan 2012 comes Document Center, a module that provides the simplicity of writing a document with the power of a database engine. Using a single document view, the module follows a natural, intuitive way of creating MRDs, PRDs and business cases, using ready-build templates that integrate deep business analytic dashboards taken directly from you product database.
|Tags||customer-feedback-software, customer-feedback-solution, customer-feedback-management, ryma|
Capturing and monitoring feedback is a critical process for companies to improve their products, retain customers and increase brand loyalty. The key to doing this is setting up a centralized feedback management system, where customers can provide feedback whenever and the information can be accessed and leveraged across multiple units. IdeaScope, our hosted feedback management solution, makes this possible.
IdeaScope makes it easy to integrate customer feedback from other systems, such as Help Desk, Customer Relationship Management (CRM), Demand Management and IT Governance, Portfolio Management, Requirements Management and others, into one central location.
The solution allows customers to submit ideas at any time, adding more context and value to their feedback, and improves your understanding of customer needs and deliver the product features they want, to enhance market share, bolster satisfaction and facilitate retention.