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ResponseTek

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ResponseTek Networks Corp. is a global leader in on-demand Customer Experience Management (CEM) software solutions, transforming the voice of the customer into actionable business intelligence.

The innovative ResponseTek Listening Platformâ„¢ connects Global 1000 corporations, such as HSBC, Vodafone, Barclays, Aon, Rogers and BCAA, with their customer base across retail, call centre, online, technical support, mobile app and business services touch-points.

Using a variety of methods – SMS surveys, online collection and social media monitoring included – ResponseTek is able to provide organizations with a single view of the customer experience with quantitative and verbatim analysis.

ResponseTek is headquartered in Vancouver with offices in Toronto and London, UK.

Milestones

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• 
  ResponseTek added Gord Elder as Product.
  Posted 10/15/09 at 8:06am
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  ResponseTek added Norman Wong as Finance.
  Posted 12/1/08 at 9:44am
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  ResponseTek added Richard Elliott as Sales.
  Posted 12/1/08 at 9:44am
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  ResponseTek added Syed Hasan as CEO.
  Posted 12/1/08 at 9:44am

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