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General Information

Websiteratepoint.com
Blogratepoint.com/blog
Twitter@RatePoint
CategorySoftware
Phone781-455-1100
Emailinfo@ratepoint.com
Employees45
Founded9/06
DescriptionCustomer Feedback & Email Marketing

Offices

Needham, USA
145 Rosemary St.
Suite D
Needham, MA, 02494
USA

People

President & CEO
Vice President of Finance
Director of Marketing

Former People

CEO, Co-founder
VP of Business Development
VP of Sales
Show All Former People

Funding

TOTAL $24.5M
FUNDING TOTAL $24.5M
Series A, 1/07
Prism VentureWorks
.406 Ventures
$1M
Series A, 6/07
.406 Ventures
Prism VentureWorks
$6.5M
Series B, 1/09
Castile Ventures
.406 Ventures
Prism VentureWorks
$10M
Series C, 8/10
Prism VentureWorks
.406 Ventures
Castile Ventures
$7M

Tags

RatePoint

RatePoint, Inc., the leading provider of customer feedback services, helps businesses protect and build their online reputation allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset.

RatePoint’s easy-to-use, web-based communication services include feedback tools, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly on their website and across the web.

Recent Milestones

Videos

Screenshots

RatePoint screenshot
Above: Home Page
Uploaded: 6/23/10
RatePoint screenshot
Above: Home Page
Uploaded: 4/9/11

Products

RatePoint

Websiteratepoint.com
Blogblog.ratepoint.com
StageLive

RatePoint is a simple, web-based solution that provides all the tools to collect, manage and promote authentic customer feedback, to improve customer service, strengthen customer relationships and build trust.

Traffic Analytics

Quantcast

Livegraph

Compete

Ratepoint

Sources

  1. User-Generated Website Ratings Firm RatePoint Raises $1 Million (dmwmedia.com) [edit]
  2. thealarmclock.com [edit]
  3. RatePoint Secures $10 Million in Series B Funding (biz.yahoo.com) [edit]
  4. RatePoint secures $7M VC round (masshightech.com) [edit]
  5. Lead411 launches "Hottest Boston Companies" awards (lead411.com) [edit]
    masshightech.com [edit]
    RatePoint Shuts Down Under Cooper (smallbiztrends.com) [edit]
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Last Edited 12/27/12

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