| Website | ratepoint.com |
| Blog | ratepoint.com/blog |
| @RatePoint | |
| Category | Consumer Web |
| Phone | 781-455-1100 |
| Employees | |
| Founded | 9/06 |
| Description | Customer Feedback & Email Marketing |
| Total | $16.5M |
| Series A, 6/07 .406 Ventures Prism VentureWorks | $6.5M |
| Series B, 1/09 Castile Ventures .406 Ventures Prism VentureWorks | $10M |
RatePoint, Inc., the leading provider of customer feedback services, helps businesses protect and build their online reputation allowing businesses to harness the power of credible customer feedback and leverage it into a sales, marketing and customer service asset.
RatePoint’s easy-to-use, web-based communication services include feedback tools, email marketing, survey and dispute resolution capabilities to provide small- and medium-sized businesses with the ability to collect, manage and promote customer feedback directly from their website.
| Website | ratepoint.com |
| Blog | ratepoint.com/blog |
| Stage | Live |
RatePoint is a simple, web-based solution that provides all the tools to collect, manage and promote authentic customer feedback, improving customer service, strengthening customer relationships and building trust.
RatePoint features include:
RatePoint’s Enterprise Products include additional user administration and delegation features, the ability to set up multiple business units, advanced reporting and expanded e-mail and survey capabilities.
