|Description||Blitz Social Engagement Platforma|
Blitz Social Engagement Platform is a Channel Integrator B2C, B2B Business Solution.
Blitz lead generation and tracking allows to capture and track new contacts, score them and nurture. Channel manages engagement from Social Media Networks like twitter, facebook, linkedin, as well from non-structured channels like chats, sms, emails, qrcodes and phone, automatic case management and stream brand monitoring and engagement for further business escalation.
Contact management allows to unify contacts, view 360 all interactions from leads, new, cases and opportunities generated and tracked in the campaign management module. Capturing data from webforms, and other channels like facebook.
Dashboards analyze trends, sla, roi and more. Blitz is a bilingual product both in English and Spanish and is integrated with a CTI for click-to-call integration, and chat services and email campaigns.