| Website | parature.com |
| Category | Software |
| Phone | 703-564-7758 |
| Employees | 100 |
| Founded | 6/00 |
| Description | on-demand customer service software |
| Total | $29.5M |
| Series A, 7/06 Valhalla Partners Sierra Ventures | $13.5M |
| Series B, 5/08 Accel Partners Sierra Ventures Valhalla Partners Ching-Ho Fung | $16M |
Parature provides on-demand customer service software, making it possible for any business to leverage the Internet to provide outstanding customer service and online support. Parature provides an efficient way to serve, support, retain, engage with and maximize the value of every customer. Parature’s software-as-a-service (SaaS) delivery and integrated, intuitive design enable organizations to run efficiently.
Parature’s flagship product, Parature Customer Service™ software, integrates a customer portal, rich knowledgebase and full trouble ticket software in one dynamic system that manages all your support needs.
Founded in 2000, today Parature helps support more than 10 million end users worldwide. Parature is at work in a wide variety of organizations including national associations, leading educational institutions, technology companies, and diverse industries from gaming/interactive media & entertainment, to retail, healthcare and government.
Source: Parature
