|Description||Appointment booking for auto services|
|Seed, 2/13 ||$250k|
Over 317 million automotive service appointments are booked each year – most by phone call or walk in. Automotive services is a highly competitive market.
Service centers spend a lot of time and money trying to reach new customers, retain existing customers, manage appointments and keep their business running smoothly. Nobody looks forward to scheduling appointments for oil changes, tire rotations or smog tests. Finding reliable nearby service centers, comparing prices, waiting on hold and negotiating for convenient drop-off times can be painful. Changing appointment times makes it worse. Good luck trying to reach anyone after hours or during break times.
These are key reasons customers get frustrated and seek out alternate service centers, creating “customer leakage.” Moreover, there is currently no universal service history database for service centers or vehicle manufacturers, leaving a big data deficit in the industry.
Otozip is a next-generation customer acquisition and business management SaaS which helps service centers reach new customers, keep existing customers coming back, manage appointments and keep their business running smoothly. Otozip is a standalone solution - and it easily integrates with existing DMS and CRM systems, so it requires no changes to a service center’s existing technology infrastructure. Otozip intends to become the first universal database of vehicle service history.