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General Information

Offices

HQ
600 Central Avenue
Suite 265
Highland Park, IL, 60035
USA

People

CEO
CIO
President & CTO
Chief Marketing Officer

Funding

TOTAL $15M
FUNDING TOTAL $15M
Venture Round, 3/2013
SSM Partners
$15M

Tags

OpinionLab

OpinionLab is the global leader in omnichannel Voice of Customer (VoC) feedback solutions, serving a prestigious client list that includes nearly half of Fortune 50 organizations such as Walmart, Bank of America, Ford Motor Company, and many more. With patented real-time listening technology for every brand touch point, this pioneering VoC platform invites consumers to share input in their own words, at anytime, from anywhere, helping organizations collect, understand, and leverage both structured and unstructured customer data. For over a decade, hundreds of the world’s leading brands have looked to the familiar [+] feedback symbol to better acquire, engage, and retain customers through an approach so streamlined it’s groundbreaking: listen always, listen everywhere. The result is actionable customer insight that sparks foundational improvement to companies’ products, people, and brands.

OpinionLab, Inc. was founded in 1999 and is based in Highland Park, Illinois.

Recent Milestones

Videos

Above:

OpinionLab Overview

Added: 3/16/13

Screenshots

OpinionLab screenshot
Above: Website
Uploaded: 2/10/13

Sources

  1. OpinionLab Raises $15M To Power Customer Feedback Technology For Brands (techcrunch.com) [edit]
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Last Edited 4/7/14

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