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Nexus Call Center

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Nexus Call Centers is one of the most advanced and reputed call center service providers. Being a CISCO based call center it is able to deliver highly reliable, effective and timely services that are molded according to the exact business requirements of our clients.

Recent Milestones

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  Nexus Call Center — Keeping the festive season in mind, and considering that Candles are a preferred gift item during this season, we started their Chat Support system with a Chat Box which had Santa on the top. We decided to interact with the users posing as Santa and speak (1/3/13)
  Posted 1/3/13 at 11:43pm via nexuscallcenters.com
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  Nexus Call Center — Our hiring criteria are quite stringent unlike many other call centers. We are strictly not looking for people who just can hold a phone and talk in English. We want them to have a decent level of comprehension skills, communication skills and troubleshoo (12/16/12)
  Posted 12/16/12 at 11:42pm via nexuscallcenters.com
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  Nexus Call Center — Agent Appreciation has been the mainstay of our HR practices. Because we realize that those who have to ensure the satisfaction of your customers, should themselves be satisfied and happy too. Only if the Agent exudes positivity and calm, can he/she becom (10/30/12)
  Posted 10/30/12 at 3:33am via nexuscallcenters.com

Videos

Screenshots

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Sources

The Agents of Happiness (nexuscallcenters.com) [edit]
Hiring of 127 staff members at Nexus Call Center (nexuscallcenters.com) [edit]
Chat Support from Santa revives dwindling business (nexuscallcenters.com) [edit]