|Description||enterprise social intelligence tool|
|Series B, 11/2011 |
New Enterprise Associates
The Entrepreneurs' Funds
|Private Equity, 5/2013 ||$4M|
newBrandAnalytics is the leading provider of social business intelligence solutions delivering unmatched guest satisfaction, consumer intelligence, and competitive insight for the Hospitality, Restaurant and Retail industries.
newBrandAnalytics’ flagship and enterprise grade product, nBA Insight, enables customer satisfaction focused organizations to identify real-time key insights from guest feedback from social media and internal sources.
newBrandAnalytics insight is proven to yield operational improvement, enhanced marketing opportunities, and new strategic initiatives that drive increased revenue and guest count.
The company serves clients across food and beverage, hospitality, retail, and government industries, including Five Guys, Hyatt Hotels, Hersha, Ruby Tuesday, Darden, Dick’s Sporting Goods, the District of Columbia and many more.