| Public | NFLX |
| Date | 5/03 |
| Website | netflix.com |
| Blog | blog.netflix.com |
| Category | Games, Video and Entertainment |
| Phone | (408) 540-3700 |
| Employees | 1,900 |
| Founded | 1997 |
| Roku | 1/08 |
| Debt TriplePoint Capital |
With over 90,000 titles and more than 10 million paying subscribers, NFLX is the leading online DVD subscription service. Consumers can select from a variety of monthly pricing plans and have DVDs delivered within a business day or two. While NFLX carries blockbuster titles, many of the DVDs it sends to its subscribers are from its enormous back catalog of less popular titles. Through personalized recommendations aided by the use of analytics, NFLX introduces users to interesting titles that they may have previously been unaware of. By pushing customers down the ‘Long Tail,’ NFLX benefits from lower churn and higher margins. The company is headquartered in Los Gatos, CA.
Netflix.com has been named the #1 retail Web site for customer satisfaction multiple times by ForeSee Results, winner of Fast Company magazine’s customers First Award, and the 2007 Retail Innovator of the Year by the National Retail Federation.
Available jointly with Netflix.com’s Mail video rental service, Online video Download allows Netflix users to instantly watch movies and TV episodes streamed to their TVs and PCs, all in unlimited amounts.
The Online Video Download service has over 12,000 titles available.
Netflix.com allows members to get DVDs delivered to their homes. Members can choose from over 100,000 DVD titles.
There are never any due dates or late fees. DVDs are delivered free to members by first class mail, with a postage-paid return envelope, from 55 distribution centers. More than 95 percent of Netflix members live in areas that generally receive shipments in one business day.
