| Website | neocasesoftware.com |
| Category | Software |
| Phone | +1 415.978.9671 |
| Employees | |
| Founded | 2001 |
| Description | customer service solutions |
| TOTAL | $16.5M |
| VENTURE FUNDING TOTAL | $16.5M |
| Series C, 10/06 Iris Capital CDC Group | $6.5M |
| Series D, 12/08 Iris Capital | $10M |
Neocase Software is a provider of customer service solutions for shared service centers and customer support operations.
Founded in 2001 as a spin-off from a call center environment, Neocase Software has been consistently delivering innovative solutions for customer support, human resources and finance operations that focus on flexibility, easy integration and low total cost of ownerships for its customers while enabling them to deliver the highest level of service to employees and customers alike and therefore increasing customer and employee satisfaction. Many of Neocase’s customers have seen tangible results such as productivity gains, cost savings, faster case resolution and – most importantly – increased satisfaction and retention.
Neocase Software is a privately-held software solutions company headquartered in Paris (France) with North American headquarters in San Francisco (California) and a Northern European branch in London (England). Investors in the company include Iris Capital and CDC (Caisse des Dépôts).
