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MindTouch

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MindTouch wants to make product help exceptional.

We’ve all had exceptional product help experiences that make us want to buy more products from a vendor. Unfortunately we’ve all also had experiences that leave us shaking our head, deciding to never again do business with a vendor. MindTouch cares about making our customers exceptional at product help, in part by creating vibrant communities around their products. We deliver on this promise with our social knowledge base product and build-to-suit product help communities for some of the world’s largest companies and a lot of world’s smaller companies.

MindTouch makes the world’s most respected social knowledge base. We power purpose-built help 2.0 communities that connect companies like Autodesk, Intuit, PayPal, RightScale and ExactTarget, with their customers. Millions use our software every day.

Key Benefits

1. Lower your customer support costs.
2. Juice your search engine ranking (SEO).
3. Create more engaged and loyal customers.
4. Increase your lead generation.
5. Sell and market better with personalization.

Recent Milestones

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• 
  MindTouch added Corey Ganser as Product Marketing Manager.
  Posted 8/31/11 at 10:45pm
• 
  MindTouch added Roy Kim as VP Engineering.
  Posted 10/1/10 at 9:41am
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  MindTouch added Aaron Fulkerson as Co-Founder and CEO.
  Posted 2/5/08 at 2:44pm
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  MindTouch added Steve Bjorg as Founder and CTO.
  Posted 2/5/08 at 2:44pm

Videos

Screenshots

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Products

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MindTouch Core

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MindTouch Platform v10

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MindTouch TCS

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Traffic Analytics

Compete

Sources

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