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General Information

Websitemedallia.com
Blogblog.medallia.com
Twitter@Medallia
CategorySoftware
Phone650-321-3000
Emailinquiries@medalli...
Employees350
Founded9/2001
DescriptionCustomer Experience Management Software

Offices

Palo Alto, USA
395 Page Mill Rd.
Suite 100
Palo Alto, CA, 94306
USA

People

Founder and CEO
President
Vice President & General Counsel
Vice President of Strategic Initiatives
Vice President of Marketing
Vice President of Human Resources - People & Culture
Vice President of Sales
Vice President of Client Solutions
Show All People

Funding

TOTAL $35M
FUNDING TOTAL $35M
Venture Round, 9/2012
Sequoia Capital
$35M
Series B, 2/2013
$20M

Competitors

Tags

Medallia

Medallia is the customer experience management company. Founded in 2001, the company is trusted by the world’s leading brands including Verizon, Macy’s, Sephora, Honeywell, Wells Fargo, Sony, Four Seasons, Sodexo, and Best Western to improve customer experiences. Medallia’s Software-as-a-Service (SaaS) application enables companies to capture customer feedback across Web, social, mobile, and contact center channels, understand it in real-time, and take action everywhere — from the C-suite to the frontline — to improve the customer experience (CX).

Medallia is a pre-IPO, bootstrapped company that recently took its first round of funding from Sequoia Capital. With 95% customer retention and referencabilty. Medallia’s leading SaaS Customer Experience Management offering enables our customers to achieve measurable business value as measured by increased customer loyalty, retention, and revenue.

Medallia considers itself a technology company at heart, with employees who like to create new things, and it will continue to strengthen its technology core to bring new data collection, analytics, collaboration, mobile, social, and visualization capabilities into its solution. Medallia is expanding and is looking for employees with a hunger to learn, a curiosity to understand and the skills to develop products and deliver services that will delight our customers.

Recent Milestones

Videos

Above:

Engineering at Medallia

Added: 10/1/12
Above:

Client Services at Medallia

Added: 10/1/12

Screenshots

Medallia screenshot
Above: Medallia Screenshot -- #1
Uploaded: 6/14/09

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Compete

Medallia

Sources

  1. Customer Experience Management And Analytics SaaS Company Medallia Raises $35M From Sequoia (techcrunch.com) [edit]
  2. Sequoia Capital [edit]
  3. medallia.com [edit]
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Last Edited 2/28/14

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