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MCorp Consulting

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MCorp Consulting is a research, brand and strategy consultancy that maps and improves the touchpoints between organizations and their customers.

Focused on the measurement and improvement of customer experience, they work with companies across a range of industries from funded start-ups to Fortune 500 companies.

The firm has developed a series of proprietary methodologies including Touchpoint Mapping®, Brand Mapping and Loyalty Mapping® which are statistically precise approaches to identifying, understanding, measuring and improving the touchpoints that drive customer relationships and business results.

Milestones

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• 
  MCorp Consulting added Denise della Santina as Client Services Director.
  Posted 1/7/09 at 5:04pm
• 
  MCorp Consulting added Carl Upthegrov as Controller and Operations Director.
  Posted 1/7/09 at 5:04pm
• 
  MCorp Consulting added Elaine Black as Research Director.
  Posted 1/7/09 at 5:04pm
• 
  MCorp Consulting added Andy Fessel as Director of Strategic Planning.
  Posted 1/7/09 at 5:04pm
• 
  MCorp Consulting added Michael Hinshaw as Managing Director.
  Posted 1/7/09 at 5:04pm

Videos

Screenshots

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Above: MCorp Consulting Screenshot -- #1
Uploaded: 1/8/09

Products

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Brand Mapping

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Loyalty Mapping

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Touchpoint Mapping

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Traffic Analytics

Compete

Sources