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General Information

Offices

HQ
555 Twin Dolphin Drive
Suite 400
Redwood City, CA, 94065
USA

People

CEO
President & CEO
Board Member
Board of Director
Board Director
Investor

Acquisitions

UserEvents, 1/2014

Investments

Zappli 11/2010

Funding

TOTAL $51M
FUNDING TOTAL $51M
Series A, 1/2001
Bill Trenchard
Scott Banister
Josh Kopelman
$1M
Series B, 4/2004
Menlo Ventures
CMEA Capital
$22M
Series C, 2/2007
Benchmark
Michael Dearing
CMEA Capital
Menlo Ventures
$28M
DEBT TOTAL $30M
Debt, 1/2014
Comerica Bank
$30M

Service Providers

Web Marketing Consulting
Search Marketing
Public Relations Agency of Record

Tags

LiveOps

LiveOps is the global leader in cloud contact center and customer service solutions.

More than 200 companies around the world, including Salesforce.com, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers.

LiveOps’ award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents.

With 10+ years of cloud experience LiveOps is the partner of choice for companies wanting to migrate to the cloud.

Headquartered in Redwood City, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail, and high tech.

Recent Milestones

Videos

Screenshots

LiveOps screenshot
Above: LiveOps Screenshot -- #1
Uploaded: 5/24/10

Products

LiveOps

Websiteliveops.com
StageLive
Launch Date2000

LiveOps provides on-demand contact center software for the enterprise, and call center outsourcing services with at-home agents for inbound and outbound calls.

LiveOps screenshot
Above: LiveOps Website
Uploaded: 6/26/09

Traffic Analytics

Quantcast

Livegraph

Compete

Liveops

Sources

  1. LiveOps Raises Another $30M, Acquires UserEvents To Expand Its Cloud Contact Center Platform (techcrunch.com) [edit]
  2. Zappli Raising Seed Round For Shopping App MyShopanion (fis.dowjones.com) [edit]
  3. Citation Needed [add]
  4. AlarmClock (thealarmclock.com) [edit]
  5. Benchmark backs LiveOps $28M round (benchmark.com) [edit]
  6. LiveOps Raises $30M in Debt Funding, Acquires UserEvents (pevc.dowjones.com) [edit]
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Last Edited 4/7/14

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