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LiveOps

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LiveOps is a technology company offering two innovative solutions for enterprises: Contact Center in the Cloud, a SaaS technology platform for managing contact centers, and Workforce in the Cloud, an on-demand workforce for outsourcing call center calls.

LiveOps On-Demand Contact Center Platform enables enterprises to deploy an always-on and scalable contact center infrastructure in a pay-per-use model that enables customers to achieve greater operational and cost efficiencies.

LiveOps uses this same technology platform everyday to run the largest virtual call center with over 20,000 independent agents.

LiveOps provides enterprises with the on-demand call center platform and community of on-demand independent agents to quickly achieve better business results.

Milestones

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• 
  LiveOps added Ross Dakin as Software Engineer. (7/2/07)
  Posted 12/8/11 at 5:21pm
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  LiveOps added Michael Neril as Senior Director. (9/1/08)
  Posted 7/31/11 at 12:39pm
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  LiveOps added Marty Beard as President & CEO.
  Posted 6/21/11 at 5:58pm
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  LiveOps added Joe Eandi as GM and SVP. (1/1/03)
  Posted 11/11/10 at 3:45pm
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  LiveOps added Jeffrey Jordan as Board Member. (1/1/07)
  Posted 3/17/10 at 3:25pm
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  LiveOps added James Everingham as CTO.
  Posted 9/24/09 at 10:01pm
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  LiveOps added Bill Slakey as CFO.
  Posted 6/22/09 at 3:46pm
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  LiveOps added Azita Martin as VP of Marketing.
  Posted 6/22/09 at 3:46pm
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  LiveOps added Wes Hayden as President.
  Posted 6/22/09 at 3:44pm
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  LiveOps added Ross Dakin as Applications Engineering.
  Posted 8/19/08 at 6:30pm
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  LiveOps added Maynard Webb as Chairman.
  Posted 4/8/08 at 11:22pm
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  LiveOps added Eckart Walther as SVP Marketplace.
  Posted 3/10/08 at 7:53pm
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  LiveOps invested in Zappli. (11/29/10)
  Posted 11/29/10 at 8:12pm via dowjones.com
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  LiveOps received $28M in Series C funding. (2/13/07)
  Posted 3/13/08 at 2:08pm via benchmark.com
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  LiveOps received $22M in Series B funding. (4/1/04)
  Posted 3/13/08 at 2:08pm via thealarmclock.com
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  LiveOps received $1M in Series A funding. (1/1/01)
  Posted 3/13/08 at 2:04pm

Videos

Screenshots

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Products

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LiveOps

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Traffic Analytics

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Compete

Sources

1. Zappli Raising Seed Round For Shopping App MyShopanion (fis.dowjones.com) [edit]
2. Citation Needed [add]
3. AlarmClock (thealarmclock.com) [edit]
4. Benchmark backs LiveOps $28M round (benchmark.com) [edit]

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