|Description||Clarifying Cloud Communications|
Leonid Systems makes cloud communications more salable and scalable with modular software for provisioning, end-user device and service management, and integrated lead-to-cash customer life cycle management.
Over 50 telecom service providers world-wide rely on Leonid for modern, extensible back office and customer support systems that complement Broadsoft, Sonus, Cisco and other VoIP, 4G/LTE and unified communications platforms. Leonids’ modular Loki suite is a dramatic departure from traditional monolithic operational support systems, extending industry leading CRM platforms including Salesforce.com and SugarCRM to allow complete order to cash customer life cycle management.
With a modular architecture, Loki can be a complete solution or integrate with existing billing and CRM systems and OSS components - extending the life cycle of legacy systems while speeding time to market, streamlining provisioning, and enhancing the customer experience. Loki components include a flexible customer portal; automated service ordering and provisioning including bulk order activation and standardized bundles; turn-key integration with PSTN interconnects; directory listing; emergency services and fulfillment; product catalog; and order, revenue, inventory and asset management.