Latigent provides business intelligence and performance management solutions for call centers and the mid-markets in the United States. Its products include BlueVue, a Web-based business intelligence and analytics tool; and Archiver, an engine for integrating data from the enterprise into a consolidated and normalized repository. The company offers its solutions for decision support, data mining, scorecards, and reporting from various data sources. Latigent, LLC was founded in 2002 and is based in Chicago, Illinois. Latigent, LLC operates as a subsidiary of Cisco Systems, Inc.