| Website | iyogi.com |
| Blog | iyogiblog.com |
| @iYogi | |
| Category | Consumer Electronics/Devices |
| Phone | 877-720-7603 |
| iYogiCare@iyogi.com | |
| Employees | 5,500 |
| Founded | 11/06 |
| Description | Computer Repair & Tech Support |
| Clean Machine, 5/09 |
| TOTAL | $57.6M |
| FUNDING TOTAL | $57.6M |
| Series A, 1/07 Canaan Partners SVB India Capital Partners | $3.1M |
| Series B, 7/08 SAP Ventures SVB Financial Group Canaan Partners | $9.5M |
| Series C, 1/10 Draper Fisher Jurvetson (DFJ) Canaan Partners SAP Ventures SVB India Capital Partners | $15M |
| Series D, 12/10 Sequoia Capital Canaan Partners SVB Capital SAP Ventures Draper Fisher Jurvetson (DFJ) | $30M |
iYogi is a leading provider of online subscription-based technical support services offered directly to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary iMantra software technology platform, iYogi delivers on-demand support services to over two million customers globally. The company also provides thousands of single incident sessions every day and its services are available on a 24/7 basis 365 days a year. iYogi’s services are currently available in the United States, the United Kingdom, Canada, Australia and the GCC countries. Cited as the leading provider of remote tech support services, iYogi recently also launched on-ground support services in the United States.
High Levels of Customer Satisfaction - iYogi offers incident-based services for tech support and long-term unlimited subscription plans from one to three years. To connect to iYogi tech experts, customers can choose from various channels that include web-based, real-time phone, chat, e-mail, or on-site engineers support. It offers a comprehensive suite of service offerings, including diagnosis, repair, installation, and maintenance services for multiple devices that include PCs, laptops, tablets, smartphones, digital cameras, MP3 players, printers, routers, and other peripherals. iYogi also provides support for Apple devices.
One-stop-shop - The wide range of service offerings by iYogi is brand-agnostic, which makes it a “one stop shop” for many customers’ technology support needs. Customers can rely on iYogi to address many of their technical support needs and avoid the complexities of working with multiple support providers associated with each individual device or software application they purchase. iYogi provides computer repair services for desktops, laptops & tablets and troubleshooting of printers, routers, Operating Systems, drivers, monitors, MACs, iPads / androids, etc. iYogi covers all major brands, including Apple, Microsoft, HP, Lenovo, Dell, Sony, Toshiba, Canon, etc.
Unmatched Platform-as-a-Service - iYogi’s proprietary technology platform, called iMantra gets smarter with every customer interaction. It documents every problem, solution, and relevant hardware and software specs while capturing each customer’s demographic information, and creates a behavioral profile. All this information is available at the fingertips of iYogi Tech Experts, combining a powerful knowledge base with a comprehensive set of tools and technology expertise that can be accessed on demand to deliver quality tech support any time of the day and any time of the year.
iYogi
Added: 10/12/12iYogi Tech Support
Added: 10/12/12iYogi Computer Support
Added: 10/12/12Patrick Kleeman : iYogi Reviews
Added: 10/12/12Langley Deaver : iYogi Reviews
Added: 10/12/12Ruth Barrie : iYogi Reviews
Added: 10/12/12
|
|
|
|
|
| Website | iyogi.com |
| Blog | iyogiblog.com |
| Stage | Live |
| Tags | iyogi, iyogi-inc, iyogi-annual-plan, iyogi-annual-tech-support |
Nowadays, when we have become more and more dependent on technology for performing our daily tasks, the need for tech support has also increased. This is where iYogi, a professional tech support company, is helping millions of customers across the world. With a growing global footprint, the services of iYogi are available in the United States, the United Kingdom, Canada, Australia, and the UAE. iYogi caters to the requirements of different customers with its wide range of tech support plans.
If you are looking for comprehensive technical assistance that’s fast, convenient, and reliable, the Annual Unlimited Subscription Plan from iYogi is the best choice. As part of iYogi’s Annual Unlimited Subscription Plan, comprehensive tech support is provided to customers for computers, peripherals, and over 100 software applications. What’s more, you get unlimited access to iYogi experts for one year. iYogi offers the following services to customers under the Annual Unlimited Subscription Plan: • Troubleshooting computer software errors • Updating the operating system, drivers, and software applications • Help for connecting to the Internet • Support for peripherals such as MP3 players, printers, scanners, routers, etc. • Resolve computer hardware-related issues that can be fixed through remote tech support • Setup, installation and optimization of computers and peripherals • Removal of viruses, Trojans, and other malware
Benefits of iYogi’s Annual Unlimited Subscription Plan The Annual Unlimited Subscription Plan from iYogi offers you peace of mind from the hassles of resolving various technical issues. Here are some of the benefits of this plan: • Complete tech support for computers, peripherals, and more than 100 software applications • Unlimited technical assistance for a year • Great quality of service at competitive price
Why you should avail tech support from iYogi iYogi provides quality tech support that’s powered by its innovative service delivery platform iMantra. The technicians of iYogi are available round-the-clock to help the customers. You just need to dial the toll free number of iYogi to talk to an expert. You can also get in touch with the technicians through instant online chat. The tech experts can take remote access of your PC and the connected devices through the Internet to resolve the issues that you are facing. You need not take your computer to a repair shop. Get expert technical support right from the convenience of your home.
iYogi technicians not only offer troubleshooting services, but they also help customers to set up and optimize their computers. The tech support offered by iYogi includes services for the installation of software, updating the OS, customizing a computer’s settings, removal of malicious programs, etc.
The advantages of availing tech support from iYogi are listed here. • Expert technicians who are available 24x7, 365 days a year • Online remote technical assistance • High customer satisfaction and resolution rates • Instantly connect to the tech experts via a toll free number or online chat • Support for small and medium businesses is also available • Low wait time
So, subscribe to the Annual Unlimited Subscription Plan from iYogi and get comprehensive tech support for your computers, software, and connected devices.
| Tags | iyogi, iyogi-inc, support-dock, supportdock, iyogi-support-dock |
Support Dock from iYogi is a comprehensive computer maintenance suite that helps you to use your PC efficiently. With Support Dock, you can easily diagnose and resolve technical glitches related to performance, security, and stability. Support Dock is backed by the technical expertise of iYogi, which is a pioneer in the tech support industry.
Here are some of the important features of Support Dock:
My iYogi Support Dock’s My iYogi widget provides subscription information to customers at a glance. The customers can log in to My iYogi and view details about their billing history, tech support contacts, access the Help/Feedback area, etc.
Smart PC Care Want to optimize the performance of your computer with just a few clicks? Use the Smart PC Care application of Support Dock to clean the Registry, defragment the hard disk, remove junk files, scan for spyware or outdated drivers, and do lots more. You can optimize the utilization of the system memory with the Memory Optimizer tool of Smart PC Care. Computer scans can also be scheduled at regular intervals with Smart PC Care.
iYogi Personal Network Assistant With the iYogi Personal Network Assistant tool of Support Dock, you can effectively use your computer network and the connected devices. You can view all the devices connected on your network and easily share files, folder or printers among them. The tool displays the status about your Internet connection and its speed. So, manage your home network and make the most out of it through the iYogi Personal Network Assistant of Support Dock.
Green PC The Green PC feature of Support Dock allows you to activate a power saver mode on your computer. You can configure low, medium, high, and custom power saving options through Green PC. The custom power saving options includes setting a time after which the display and the hard disk should be turned off.
PC Support The PC Support tool of Support Dock from iYogi includes utilities such as PC Fixer, Startup Manager, and Backup & Restore. The PC Fixer tool can be used to fix common technical problems that one may face with a computer. With the Startup Manager, users can activate or deactivate the loading of specific programs when the computer boots.
Push To Talk If you want that an iYogi technician should call you up to fix the tech issues that you’re facing, just use the ‘Push To Talk’ feature of Support Dock. Push To Talk is an online callback request solution where users have to enter their phone number and click the ‘Request Callback’ button. On receiving the request, a tech expert will call up the customer. No more waiting to connect to a technician. It’s fast and convenient.
Live Help You can also use the ‘Live Help’ utility of Support Dock to request an online tech support remote session. Just choose the technical problem that you are facing from the dropdown list and click the ‘Start’ button. There’s another option to enter the remote tech support session key and click the ‘Join’ button. A tech expert will connect to you instantly.
