|Description||Managed IT Support Services|
IronOak IT provides helpdesk support, monitoring and consulting services to small and medium sized businesses in Southern Alberta and across Canada.
They provide complete monitoring, alerts and ticket based or agreement based support with a fully staffed helpdesk. All the tools that larger companies use are now available to smaller businesses at cost effective rates, starting at just $25 per month.
This includes remote access support, phone or chat based support and a full customer portal for entering support requests, managing employee access and reviewing past months invoices online.
They also provide fully managed online backup services, hosted in a downtown Calgary data centre. Complete hardware and software inventory or audit reporting is available, along with bench services for cleaning, repairing or upgrading laptops and servers. New equipment can also be purchased or leased.
IronOak IT designs, installs and trains their clients in using hybrid VoIP / analog phone systems, which can pay for themselves in as little as one year.
Overall they are guided by a principle of being Partners in their clients Productivity.