|Seed, 5/2013 ||$1M|
Intradiem provides the only call center software that increases agent utilization by delivering shrinkage activities during idle time. Intradiem creates active wait time through dynamically delivered sessions for common shrinkage activities between customer interactions. Intradiem’s solutions are on-demand, easy to use and require no capital expenditures. Over 330,000 agents and managers around the world use Intradiem’s solutions every day.