Inktel provides outsourced contact center solutions to several of the world’s leading brands.
Over the past two decades, Inktel has created contact center solutions that ensure our clients optimize operational performance to achieve bottom line results.
Inktel specializes in managing both inbound and outbound multi-channel sales and service environments within multiple contact center locations. Our focus is exclusively on both Direct-to-Consumer and Business-to-Business solutions. It has operations throughout the US.
Inktel’s Direct-to-Customer solutions include customer support, retention and loyalty programs, sales and social engagement. All of Inktel’s services are available with multi-lingual and multi-channel support.
Inktel’s Business-to-Business solutions are designed to compliment existing marketing strategy and sales channels. These offerings include offers sales acquisition and retention, account management, and lead management.