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Infolink

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Infolink provides technology product companies with the solution to convert post sales support into an asset for growth – not an element of risk – and to eliminate un-needed support in the future through product improvement.

Infolink’s Product Support Environment (PSE) is a 3-dimensional solution to support which includes the technology (hosted support suite and best-of-breed tools), the technical support services and the Product Knowledge Feedback (PKF)SM analytics.

The PKF creates a support-based learning system for product improvement.

Milestones

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• 
  Infolink added Edgar Gandara as VP Delivery.
  Posted 10/3/09 at 8:54am
• 
  Infolink added John Meaney as VP Sales.
  Posted 10/3/09 at 8:54am
• 
  Infolink added Jose A. Gonzalez as CEO.
  Posted 10/3/09 at 8:54am

Videos

Screenshots

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Sources