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PublicNASDAQ:SAAS

General Information

WebsiteinContact.com
Blogcommunity.inconta...
CategorySoftware
Phone1.800.999.7691
Email
Employees300
Founded1997
DescriptionCall Center Software

Offices

Company Headquarters
7730 S. Union Park Ave.
Ste. 500
Midvale, UT, 84047
USA

People

CEO
Chief Operations Officer
Chief Customer Officer
Vice President, Long Distance Sales and Operations
Vice President, Marketing
Vice President, Market Strategy
Executive Vice President, Sales, Marketing and Global Alliances
Chief Financial Officer
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Funding

Unattributed, 12/09
$8.4M

Tags

inContact

inContact, Inc. (NASDAQ: SAAS) is a provider of on-demand call center software. The inContact platform has grown from an Automated Call Distributor (ACD) with skills-based routing, Computer Telephony Integration (CTI), and Interactive Voice Response (IVR) with speech recognition, to include an online hiring solution, an eLearning and communications application, workforce management functionality, and a customer feedback and survey solution. inContact is used by approximately 600 global call centers of all sizes and has more than 300 employees. The company carved a niche for itself in the $28.7 billion contact handling market by being the first to combine Sofware-as-a-Service (Saas) contact routing and agent optimization software with a national connectivity network of phone and internet.

Milestones

Videos

Screenshots

inContact screenshot
Above: inContact Screenshot -- #1
Uploaded: 4/23/09

Products

inContact

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Stock Price

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Compete

Incontact

Sources

  1. SEC D (sec.gov) [edit]
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Last Edited 6/21/10

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